Polski Oddział
 

Q Hello Sandberg. How would you like to introduce yourself ?
A We are a major brand of small peripherals, accessories, IT connections, gadgets and cables in Scandinavia, though possibly unknown in the UK. Quite simply, we want to change the world! Our mission is to make it possible for everyone to get fully connected and enjoy IT. Simplicity and reliability are key to what we do.

Q How did you become so popular in Scandinavia?
A Sandberg takes care of the consumers and the dealers. For example, we want setting up a home network to be so simple that our customers don’t waste the dealer’s time in helping them. Sandberg products have been on the market for more than a decade. When a family user has tried one of our products, they look for Sandberg again, because it was a good experience.

Q What is in it for the dealers?
A All Sandberg products must undergo a thorough quality check so that we can be confident of associating our brand with them. Returns are unlikely, even with our five year warranty. The packaging is easy to understand, the instruction guides are easy to follow and, in the unexpected event that the customer encounters a problem, we offer a free-of-charge hotline service with practically no queuing time. Our aim is that dealers should not be troubled by anything. Oh yes, and do not forget that we won a first prize for best dealer profits in a Computer Reseller News Denmark survey. It’s an attractive business to deal in Sandberg products!

Q How can new dealers start to get a handle on where you best fit into their business?
A We offer quite a range, so we came up with ‘The Sandberg Guide’ on our company website at http://www.sandberg.it/ – it helps everyone to find the right item to connect any of two devices. Dealers can incorporate it into their own websites. And if you have a store, register online to get access to our space management software, MeterMan, which will help you choose your in-store range and monitor stock performance.

Q High season is here – does it bring any new developments from Sandberg?
A Our list is always evolving, but we can tell you that the autumn and winter will bring a variety of new products – stylish headsets, powerful speaker sets, heavy backup solutions, some new network gear and adapters. We have garnered many glowing reviews and bench tests from the Scandinavian consumer press, and we fully expect that to continue in the UK.

Q That sounds really impressive. Is there anything else you can tell us about?
A We have an elegant solution to the problem of large file transfers between computers. Normally this might involve zipping files, burning CDs, swapping USB keys back and forth, or the technical setting up of network cards. If you’ve ever tried this, imagine the appeal of our USB to USB Transfer Link, a simple cable between the USB ports of the two computers for direct exchange! That’s a good example of a Sandberg idea.

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