All online orders are subject to a minimum order value of £100 and a £7.95 delivery charge, we hold extensive stocks of the products we distribute with up to 1.5 million of stock at peak. All orders are processed immediately subject to stock and account status and are swiftly dispatched for next day delivery by UPS if received before 5.30. With delivery so crucial to the Interactive Ideas service, we view our carrier as part of the company taking the decision to use UPS as our preferred courier due to their strong infrastructure and their ability to allow us to track orders from our distribution centre in real-time.

The online ordering system is designed for Interactive Ideas trade customers wishing to place orders in a convenient way online, all orders will be processed by your Interactive Ideas account manager and payment confirmed by either your credit account or credit card. If you don't currently have a Interactive Ideas trade account then please complete the form available to download at the bottom of this page and fax back to 020 8805 8962 or for more information please contact our Retail Sales team on 020 8805 1000, we don't use voice mail so there will always be someone available for you to talk to.

If you need to return any product ordered online then the returns process works in the same way as ordering from Interactive Ideas in any other way, returns should be negotiated with your account manager, who will be happy to handle your enquiry and arrange a Returns Authorisation (RA) and subsequent credit. Any product returned without an RA number may be subject to delayed credit.

Download Account Application:

Account Application Form.doc