Interactive Ideas launch e-logistic.co.uk fulfilment division
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Interactive Ideas announce the launch of e-logistic.co.uk, its website order processing and fulfilment service division. e-logistic.co.uk allows website owners to focus on their core processes - generating content, selecting products and marketing their site, whilst letting e-logistic look after the entire 'back-end' process. It remains your company site but from the moment the customer clicks on the shopping basket, they discretely transition to the e-logistic.co.uk website to process their credit card and to have their order picked, packed and shipped. Interactive developed this solution because often manufacturers feel that the public should be able to buy off their site, but as it is not their main distribution channel, order fulfilment becomes a secondary task leading to the buyer ending up with a poor customer experience. Similarly, many SME website owners need to focus on range management, sales and marketing of their site and have neither the manpower nor the time to provide a great customer experience. e-Logistic.co.uk solves that problem for them without adding meaningfully to fixed costs. Mike Trup, Interactive Ideas Managing Director commented "We first involved in shipping direct-to-consumers in the early days of the dotcom boom when many new ventures had very little order processing infrastructure. Since then we have found even large companies have requirements for temporary campaigns or niche products, which are impractical to set-up for non-core activities. Our goal is to provide a trun-key service from the minute the customer clicks on the shopping-basket, allowing the site owners to concentrate on what they are good at and ensuring a great customer experience for the customer." e-Logistic.co.uk provide their services to a wide range of companies, from departments in multi-nationals for campaigns, to overseas manufacturers wanting an EU shop to small companies building up their websites. Among the services offered are:
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